
Effective Date: January 6, 2026
JoAnna Ignace Real Estate (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://yourflagstaffhome.com and https://yourarizonahomes.com (collectively, the “Sites”) or engage with our services.
By using our Sites or services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Sites or use our services.
We may collect personal information that you voluntarily provide to us when you:
This information may include:
When you visit our Sites, we may automatically collect certain information about your device and usage, including:
Our Sites display property listings from Multiple Listing Services (MLS) and other real estate databases. When you search for or view properties, we may collect information about your search activity, saved properties, and preferences.
We use the information we collect for the following purposes:
By providing your mobile phone number and checking the opt-in box on our contact forms or property inquiry forms, you expressly consent and agree to receive text messages (SMS/MMS) from JoAnna Ignace and its authorized representatives at the phone number you provided. These messages may include:
Important: You are not required to provide consent to receive text messages as a condition of purchasing any goods or services from us.
Message frequency varies depending on your preferences and activity. You may receive up to 10 messages per month, though frequency may be higher during active transactions or if you request specific information.
Msg/data rates may apply. Standard message and data rates from your wireless carrier may apply to all text messages sent and received. Please contact your mobile carrier for details about your specific plan.
You may opt-out of receiving text messages at any time by:
After you opt-out, you will receive one final confirmation message. You may continue to receive text messages for a short period while we process your request.
To resume receiving text messages after opting out, text START or re-subscribe through our website.
Text messages will be sent by or on behalf of: JoAnna Ignace yourflagstaffhome.com and yourarizonahomes.com Phone: (928) 853-7620
Messages may be sent using automated technology. We may use third-party service providers to deliver text messages on our behalf.
Carriers are not liable for delayed or undelivered messages. We are not responsible for delivery failures caused by your mobile carrier, device issues, or technical problems beyond our control.
When you provide your email address, you may receive:
You may unsubscribe from promotional emails at any time by clicking the “unsubscribe” link at the bottom of any marketing email or by contacting us directly.
Our Sites use cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device that help us:
Essential Cookies: Required for basic site functionality and cannot be disabled.
Analytics Cookies: Help us understand how visitors interact with our Sites (e.g., Google Analytics).
Advertising Cookies: Used to deliver relevant advertisements and track campaign effectiveness.
Preference Cookies: Remember your settings and preferences for future visits.
You can control cookie preferences through your browser settings. However, disabling certain cookies may limit your ability to use some features of our Sites.
We do not sell your personal information to third parties. We may share your information in the following circumstances:
We may share information with trusted third-party service providers who assist us with:
These providers are contractually obligated to protect your information and use it only for specified purposes.
When facilitating real estate transactions, we may share your information with:
When you inquire about properties, your information may be shared with listing agents, sellers, and MLS databases as necessary to facilitate your real estate needs.
We may disclose your information when required by law or to:
In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity.
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods vary based on:
When information is no longer needed, we will securely delete or anonymize it.
Depending on your location, you may have certain rights regarding your personal information:
You have the right to access the personal information we hold about you and request corrections if it is inaccurate or incomplete.
You may request deletion of your personal information, subject to certain exceptions (e.g., legal obligations, legitimate business interests).
You may opt-out of marketing communications at any time by:
You may request a copy of your personal information in a portable format.
We do not sell personal information. If our practices change, we will update this Privacy Policy and provide appropriate opt-out mechanisms.
To exercise any of these rights, please contact us at: Email: joanna@yourflagstaffhome.com Phone: (928) 853-7620
We will respond to your request within a reasonable timeframe as required by applicable law.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
To exercise these rights, contact us using the information provided above.
Our Sites and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will delete it promptly. If you believe we have collected information from a child, please contact us immediately.
Our Sites may contain links to third-party websites, including property listing services, mortgage calculators, and other real estate resources. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:
Your continued use of our Sites or services after changes are posted constitutes acceptance of the updated Privacy Policy.
Our Sites are operated in the United States and intended for users located in the United States. If you are accessing our Sites from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country.
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
JoAnna Ignace Real Estate
Email: joanna@yourflagstaffhome.com
Phone: (928) 853-7620
Mailing Address: Flagstaff, Arizona
Websites: https://yourflagstaffhome.com https://yourphoenixhome.com
We will respond to your inquiry as promptly as possible.
By using our Sites or services, you acknowledge that you have read and understood this Privacy Policy.